unite 7 M1 laden Essay

unite 7 M1 laden Essay unite 7 M1 laden Essay 3 Methods of communication that uses communication skills ï‚â€" M1 A script or role play for a PCD appointment ï‚â€" Teacher: hello Mrs Brown, Melisa please sit down Mrs Brown: Thank you and call me Lynette Teacher: so what do you think of the school Lynette: what Melisa says it sounds pretty good. Melisa: mum Teacher: so lets look at you achievements in school, it looks pretty good but it seems like you are slipping maths with a satisfactory in you behaviour what happened? Melisa: yeah I'm not that bad its just most of my friends are there but I still do my work Teacher: maybe try to respect you teacher I know its not intentional try to whisper and don’t interrupt her when she talks, its very important for you guys to be listening maths it’s a big deal. Lynette: what I see so fare I’m quite impressed Melisa but ill make sure she behaves better in maths Melisa: can I get the phone I wanted Teacher: is that the reason you did well in you work Melisa: of curse it motivated me Teacher: you should do that Lynette more often, her attendance is very good she still on 100% keep it up, ok lets make a targets for next PCD appointment first could be maintain an excellent attendance and second could be to improve your behaviour in maths. Teacher: are you concerned about anything else Lynette: no thank you very much Teacher: see you Melisa Tomorrow Melisa: yeah see you tomorrow Verbal communication ï‚â€" The verbal communication I used: ï‚™ The teacher greets the parent and welcomes them with open arms this is a sign of respect. ï‚™ The teacher welcomed them nicely to show that they are able to help them whatever the situation. ï‚™ They hade positive attitude with her towards her bad behaviour in maths this shows that they are trying to solve the situation that has occurred. ï‚™ Melisa talked about what she was going to get out of her good result in school this show that she is listing even if

Job Spotlight Administrative Assistant

Job Spotlight Administrative Assistant There are currently almost half a million open job postings for qualified administrative assistants- do you have what it takes?Table of contents.What is the job?Where to search for jobs?  Average salary for an administrative assistantHow to get the job?  How to advance your career as an administrative assistantEmployers are seeking applicants with a minimum of an associate’s degree- and the job requirements have evolved from answering phones and fetching coffee. Today’s administrative assistants can expect to not only field incoming calls, but also connect callers to the appropriate contact person, as well as data entry, daily problem-solving, managing office supplies and ordering, coordinating company events, maintaining the boss’ calendar, supervising interns, composing memos and mass emails, and serving as the first point of contact inter-departmental communication.It is an under-appreciated and at times overwhelming role, but it can help prepare you to mo ve onward and upward in administrative jobs in pretty much any field you can think of. [Source: Payscale]Titles for your job searchAdministrative assistantExecutive assistantOffice managerOffice assistantReceptionistCustomer service representativeTellerBookkeeperMerchandiserAccount payable clerkWhere to work?Here are the current top hiring locations for administrative assistants:Spartanburg, SCSpringfield, MAKingsport/Bristol, TNHagerstown/Martinsburg, MDColumbus, GAUtica/Rome, NYMcallen/Edinburg/Mission, TXPeoria, ILHickory/Lenoir/Morganton, NCHuntington/Ashland, WVAnd here are the current top hiring  organizations  for administrative assistants:Wells FargoMacy’sBank of AmericaFamily DollarSeasTargetLowe’sHome DepotHR BlockPetsmartCertifications and skillsIf you’re not already, it’s time to become an expert at Microsoft word, excel, outlook, and powerpoint. Figure out what publications online and in-print contribute to your industry and read them reg ularly. Make sure your written and verbal communications skills are on point- odds are you’ll be called upon for proofreading, at the very least.Though you  don’t have to be great at math, you should definitely be organized enough to handle accounts received and payable, which means tracking bills and checks on their way in and out of the office. If you can, consider taking an accounting course or two- or even getting a certification to bolster your hard skillset. [Source: Wanted Analytics]The bad news is, you have to deal with a lot of personalities, and not all of them will be terrific. The good news is, your skills will be thoroughly transferable, so you can job search by researching companies instead of being limited to a few companies that provide opportunities for a rare specialty.The job can be high stress, until you can master compartmentalizing and set healthy work-life boundaries so your to-do list doesn’t follow you home.Expected salaryThe median ye arly salary for administrative assistants is in the $30k range, and the median hourly rate is under $15. [source: Wanted Analytics]Develop your resumeThe soft and hard skills that make an excellent administrative assistant can come from nearly anywhere- and entry level positions will help polish any skills that you’re still developing. Make sure you frame any experience you’ve had in terms of working with the public, reporting to a busy supervisor, balancing demanding tasks, and communicating efficiently with your colleagues.See also:  3 entry-level job seeking mistakes to avoidAccumulate references/letters of recommendationFor your references, select people who’ve seen you in action at your busiest without cracking under the pressure! Send them a copy of your latest resume and the job posting before you list them as a reference, so they know which of your skills to emphasize when they talk you up.Apply in person or onlineDo your research to find out whether t he company you’re applying to work for accepts applications online (in which case be extra vigilant about uploading the correct and well-proofread versions of your documents; usually saving them as a pdf is most effective), or whether you should drop off a folder with your resume, letters of recommendation, and cover letter.Apply here:  Administrative assistant jobsInterview like a proMany of these basics are widely available online- dress professionally, nothing too flashy or revealing or casual, no cologne, plenty of deodorant, neatly groomed and well-rested. Don’t make the mistake I make nearly every time of over-thinking your handshake or arriving way to early and downing a giant iced coffee while you’re waiting across the street!Research the business ahead of timeKnowing how old the company is, who its founders were, what their mission is, and how your position fits into their overall business will help you answer questions like â€Å"why are you the bes t fit for ABC corp’s downtown office?† or â€Å"what will you bring to ABCs professional atmosphere?† with poise and confidence.In summary: know what you have to offer, and know what they need.Be prepared to highlight 5-7 personal anecdotes that showcase your skills It’s not enough to say you’re organized, describe a project you worked on that required you to exercise all of your organizational skills like planning ahead, coordinating with vendors, tracking payments, running an event, etc.Follow up graciouslyThe morning after your interview, be sure to send a thank-you note or appreciative email to everyone you met with- or if you emailed with only one point person, ask them to pass on your regards. You want to express thanks for their time and information, and reiterate your enthusiasm for the position.See the bigger pictureWhen I first started working as an assistant, I was eager and ready-to-please, but eventually, I got burned out on menial task s and what I perceived as a lack of respect- people talked over me as though I were invisible in meetings and seemed to only think of me when it was time to order things.What I had to realize was that being invisible actually gave me great access to the levels of the company where I wanted to work anyway, and that being the one responsible for keeping everyone in pens and copy paper actually meant everyone relied on me.Be the one everyone wants to knowThe all time great administrative assistants, like Mrs. Landingham on The West Wing or Donna on Suits or Joan Holloway-Harris on Mad Men, thrive because they are the hubs of their offices. If you want to know anything that’s going on, you go to them, and you ask politely, and hope they are feeling helpful. This can be you!As long as you recognize when you’re paying your dues, and are generous with your time and knowledge, people will appreciate your role as gatekeeper.Prove yourselfAnother crucial component is being able to effortlessly pull off the impossible- or at least make it look easy. Assisting is all about anticipating needs, thinking ahead, and taking initiative to make the higher-ups’ jobs run smoothly.I used to get exasperated when my bosses hounded me about small assignments. Eventually I realized the way to avoid follow-up emails with the little urgent exclamation point was to communicate quickly and clearly, even if it was just a quick â€Å"this is still in the works, estimated delivery date is 4/12† note that didn’t even get a response. My bosses learned to trust I would turn jobs around exactly when I said I would, and they could rely on me to communicate if I hit a snag.Be a trusted confidanteI am not going to lie. Office gossip is great. It is fun, it builds work-friendships like nothing else, and seems like a great way to boost your own standing when you’re the one with the intel. But, a truly great administrative assistant knows that loose lips sink s hips- if your boss is trusting you with a big project, or access to confidential information, your career will be better served by keeping a lid on it and being worthy of that trust.Look at tasks that seem more personal than administrative as a sign that you’re becoming indispensible- don’t let it derail your other work, but see what professional benefits come after you demonstrate your ability to keep someone’s confidence.Now that you know what the job looks like, where and how to look for it, and what to do when you get there, you should have everything you need to decide whether a career as an administrative assistant is right for you. Good luck and happy searching!Apply here:  Administrative Assistant jobs

Personal Leadership Development Plan Assignment

Personal Leadership Development Plan - Assignment Example On the other hand, people have the have dreams, often have a firm vision that they follow with dedication and motivation. Successful leaders in the world of business, politics and other important dimensions are those that are motivated and driven by the beauty of their dreams (Jasper 12). It is important to realize that having dream is one thing and following it is another thing. In this case, the beauty of a dream is not in how good it sounds, but in the steps being taken towards its actualization (Field and Phil 29). In this case, it is always important that a person develop a path upon which he has to follow earnestly in achieving the dream. This calls for the development of assessment strategy and plan in order to use it in the process of achieving excellence in the identified dream, this paper examines the strategies I have developed in order develop a personal leadership plan that will enable me actualize my dream. 2.Background information Currently, I am still a junior taking my undergraduate studies where I am majoring in Pharmacy. My interests remain to excel and get an admission in Purdue University, where I hope to advance my studies and achieve my professional goals. During the summer holiday, I intend to use my time to offer my services, working at the CVS pharmacy until my time of graduation.

Retail Sector in the United Kingdom Essay Example | Topics and Well Written Essays - 3250 words - 1

Retail Sector in the United Kingdom - Essay Example The investor companies also believe that Sainsbury share is undervalued and have the potential to show huge growth and reflect on the true price in the long run.   Consequently, the economic conditions of the country are heeling very slowly. The recent spending cuts by the government will impact the non-food sector which will show weak growth in the next few months. But the food sector will still show growth and therefore, Sainsbury and Morrison will still show positive growths.   The aim of this report is to provide the investor with the best company for the investment with sound argument and logical analyses. The report will briefly analyze the retail sector in the United Kingdom as well as the growth prospects in the future. This will be followed by the financial and share price analyses of the two chosen options: Sainsbury and Morrison. It also provides the recent economic and company announcements that are likely to be reflected on the stock investments of the FTSE. Finally, the report provides a concluding statement on the basis of the investor statements and financial analyses.   Ã‚  It also briefly goes into statements of the other market leaders: Tesco and Marks and Spencer, if and when needed. The report also takes into account the BSR-KPMG research on retail spending; also the relevant articles in the Reuters and Independent as well as the Bloomberg analyses.   The investor is looking for fairly small consistent returns in the short run but looks forward to huge capital gains in the long run. He is risk-prone and is not affected by small deviation on the exchange. He already owns Sainsbury shares worth GBP 25,000.   The Retail Sector in the United Kingdom has been flourishing at a rapid pace in the last decade.

Service quality in the casino industry Literature review

Service quality in the casino industry - Literature review Example From the research it can be comprehended that in today’s competitive environment, when all the service companies are competing to get hold of a large customer base, the main deciding factor would be the quality of the service offered to the customers. Better quality is expected to attract a larger customer base. However, there are certain factors which are also influential in defining the success of the service industry. One such significant element is the customers’ perception about the service and its attributes. To align the service qualities in line with the customers’ preferences and requirements is a great challenge for the service providers. The value and regards, the company offers to its customers, are significant the shape the perception of the customers about the specific service quality. The companies are required to show enough loyalty and commitment to the consumers they are catering to. It is pretty important that the companies must understand the requirement and needs of the customers. The company can encourage the involvement of customers to offer better service to them which would not only meet the requirements but also the expectations of the consumers. It is pretty significant that the service must strengthen the customers’ autonomy with appropriate customisation of the services. The company can assist the customers to choose the better services in compliance with the customers’ requirements and preferences. The attributes of the service must be conveyed to the customers in a way where the service processes are understood and seem to be meaningful to respective customers.

The relation of the Gross Domestic Product to economic welfare Essay

The relation of the Gross Domestic Product to economic welfare - Essay Example The Gross Domestic Product is a specific measure of a country’s national output and provides a basic idea of how well-off a country is, compared with other countries. Moreover, the Gross Domestic Product (GDP) is the most commonly used benchmark of national income. Introduction The GDP reports how much money was made in a given economy over a given period of time. The figures are "gross" because GDP does not allow for the depreciation of physical capital. In a sense, the GDP is a gross measure of market activity, of the volume of money changing hands. It does not take into account the desirable and the undesirable transactions in the economy. It does not take into consideration the total costs or gain. The major contributions of the household and volunteer sectors are not included in the computation of the GDP. The economists and policymakers state that raising the rate of growth of gross national product (GNP) and the GDP is the hallmark of economic development. This central dogma of development economics stems from the conviction that the way to economic progress in poor countries lies in increasing the rate at which the industries of that country progresses. The GDP is positively affected by the growth of local markets. The growth of local markets is achieved by changing the incentives for people to remain in long-term relationships. Long-term relationships are supported by social norms which includes reciprocity. Thus, the growth of markets in one set of goods and services can diminish the existing incentives for remaining in long-term relationships that cover transactions in other goods and services. When these incentives diminish, social norms are affected. (The New Statesman) However, if country A has a high GDP figure relative to country B, it does not necessarily mean that country is A is automatically better off. We have to look at their GDP figures closely. Some countries which have a high GDP are really high-performing economies. Take for example Luxembourgs. Luxembourg's GDP per head can be attributed to 90,000 citizens who go to certain parts of Europe such as Germany, France, Belgium and the Netherlands daily to work in the financial services sector. These workers were included in Luxembourg's population of 450,000. If they were added to this number, then the country's overall GDP per head would be smaller, but still among the top ranking countries in the OECD. China has also overtaken many European countries in terms of GDP figures. For example, China had overtaken Italy as the world's sixth-largest economy in 2004, and has overtaken France and the United Kingdom by the end of 2005. Growth rates in developed countries are just a fraction of thosed experienced in China: 3-4 percent for the US and 2-3 percent for Japan and Europe, against at least 8 percent for China. (Business Asia, March 2006). The effective marketing strategy of Chinese companies, private and public in China have added to their considerable profits and growth. (Lewis, et.al., 2006). However, in terms of quality of life and environmental safety levels, these European countries definitely have a higher quality of life and environmental levels compared to China. Thus, it is does not automatically mean that if a country has a high GDP then it is better off compared to another country with a lower GDP level. Niger has a GDP of 12.36 billion dollars in 2006. But upon close examination, it is just one of the poorest countries in the world, ranking last on the United Nations Human Development Index. In real figures, Niger's GDP looks huge. But upon closer examination, its economy is based on subsistence crops, livestock, and some of the world's largest uranium deposits. Traditional subsistence farming, herding,

Literacy Narrative Essay Example | Topics and Well Written Essays - 1250 words

Literacy Narrative - Essay Example As a result, I have not developed excellent English literacy and the confidence to use it. I realized that I can use my strengths of perseverance and good study habits to develop my English skills, but I continue to struggle because of my shyness and anxiety in speaking and writing in English. Nevertheless, I continue learning English through using personal, social, and academic resources, as well as imbibing positive psychology in learning a language that is so different in terms of values and structure to my native language, without weakening my cultural identity. My personal traits of shyness in using English resulted in anxiety that impeded my early progress in learning it. My school was a firm believer of immersion, where speaking in Chinese in the school is not allowed. Teachers easily embarrassed students who did not speak in English. My classmates and I preferred silence then, since we were not that good in English. This is what Kingston referred to as being tongue-tied in he r essay â€Å"Tongue-Tied.† Our tongues are tied due to not being able to speak a language that we have little knowledge of. One time, I forgot to speak in English in my class and my teacher berated me in front of so many people. I was so mortified, and since then I spoke very little. I did not want to make any mistake again. However, as I learned, bilingual education is also an effective means of teaching English to non-native speakers (Rhodes, Ochoa, and Ortiz 58). Bilingualism at the critical stage of my life would have helped my development of better English skills. The critical stage for me is during grade school (Gonzalez 3). Using Chinese to learn English would have helped me transition into English. By this time, however, I was not very confident in my English reading and writing skills. I became very conscious of my accent and choice of words because other students would laugh at me. I know they were just being children, but the impact on my self-esteem was devastati ng. The feeling of inferiority affected my motivation to learn English. I learned how to speak it in a form of conversation, but academic English is different. My shyness resulted in anxiety, which affected my confidence in learning English. To some extent, being a good student gave me high expectations of myself, which obstructed my language learning process. I am a good student and have strong studying skills. I have high grades in most of my subjects. English, however, is harder for me because I lack enough knowledge about it. It became my Achilles’ heel, and I felt disappointed with myself. This disappointment turned into a strong fear of failure. I did not want to fail as a language learner, and this hindered me from learning English. I also lacked practice in using English before, since we do not speak it at home. My parents wanted me to learn it fast, but they are not aware of how important the home environment is in learning new languages. In our neighborhood, we also did not use English. As with many non-native English learners, we lacked practice in everyday settings. Without practice, I did not feel confident in using English and I did not have anyone to test my skills on. That is also frustrating for students like me, who are used to attain their goals. When I came to America, I became more diffident as a language lea